Last Updated: March 2024
Introduction
Direct Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile applications (the "Apps").
Information We Collect
Information You Provide to Us
We may collect information that you provide directly when you:
- Create an account or user profile
- Make in-app purchases
- Contact us for support
- Submit feedback or communicate with us
Information Collected Automatically
When you use our Apps, we automatically collect:
- Device information (model, operating system version, unique device identifiers)
- Log data (app usage, crash reports, performance data)
- Usage statistics and analytics data
- IP address and general location data
How We Use Your Information
We use the collected information to:
- Provide and maintain our Apps
- Process your in-app purchases
- Analyze and improve our Apps' performance and user experience
- Send you important updates and notifications
- Respond to your support requests and feedback
- Prevent fraud and ensure security
Analytics and Third-Party Services
Our Apps use third-party analytics tools to help us understand how users interact with our Apps. These services may collect information such as how often you use the Apps, what events occur within the Apps, and performance data. We use this information to improve our Apps.
In-App Purchases
When you make in-app purchases, the payment information is processed by Apple App Store or Google Play Store. We do not collect or store your payment information. However, we maintain records of your purchase history to provide you access to your purchased content.
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our Apps
- Analytics providers (in an anonymized or aggregated form)
- Law enforcement when required by law
- Other parties with your consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
Children's Privacy
Our Apps are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.
Your Rights and Choices
You may have rights regarding your personal information, including:
- Accessing your data
- Correcting inaccurate data
- Deleting your data
- Opting out of analytics collection
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in our Apps and updating the "Last Updated" date.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@directsolutions.com
Address: [Your Company Address]
Platform-Specific Privacy Information
For iOS Users
When you use our iOS apps, we comply with Apple's App Store Guidelines and privacy requirements. You can learn more about Apple's privacy practices at Apple's Privacy Policy.
For Android Users
When you use our Android apps, we comply with Google Play's Developer Policies and privacy requirements. You can learn more about Google's privacy practices at Google's Privacy Policy.